Marino Chrysler Jeep Dodge Ram
DON'T GO HERE!!! AVIOD LIKE THE PLAGUE They had my truck 9 weeks. 4 weeks for a diagnosis 3weeks for repairs and 2 weeks because my extended warranty was being difficult. When I picked it up it was leaking oil and throwing more codes than when I brought it in. Had to bring it back 2 days later. The charged me for coolant they never put in, my reservoir was fine dry. Charged me for an oil change, charged 8 quarts in a 7 quart truck and didn't change the oil filter. I know because the one I installed and dated was still there 03/17/2026. ... Read More Full review text opened.DealerRater - Oct 22, 2026
DON'T GO HERE!!! AVIOD LIKE THE PLAGUE They had my truck 9 weeks. 4 weeks for a diagnosis 3weeks for repairs and 2 weeks because my extended warranty was being difficult. When I picked it up it was leaking oil and throwing more codes than when I brought it in. Had to bring it back 2 days later. The charged me for coolant they never put in, my reservoir was fine dry. Charged me for an oil change, charged 8 quarts in a 7 quart truck and didn't change the oil filter. I know because the one I installed and dated was still there 03/17/2026. James my contact was impossible to get ahold of. The only updates I got was when I called them, left a message and waited sometimes 2 days for a response. This place is ripping people off. I would let then wash my truck
Just purchase a Jeep Grand Cherokee with the help from JC. He made the purchase a breeze and his knowledge of the sales process made it a rewarding experience for us. I can understand why JC is such a valid asset to his company. Thanks again. Dennis Brown
Nuestra experiencia con Juan Carlos es la mejor. Aqui compramos varios vehiculos y recomendamos a nuestras amistades y familia con el.
Thank you, Marino, for the outstanding service! A special thank-you to JC for making the entire process so easy and enjoyable. This is my second vehicle purchased with him, and once again, he provided excellent customer service. JC is knowledgeable, professional, and always willing to help. He made everything smooth, stress-free, and easy from beginning to end. I truly appreciate the great experience and highly recommend JC and Marino to anyone looking for a new vehicle. I will definitely be back for my next one! Thank you, JC and the entire Marino team! 🚗
I’ve purchased many vehicles from Marino, and they have always taken great care of me! Thank you so much for your patience and for making the entire process smooth, easy, and stress-free. They truly go above and beyond to make sure everything is taken care of. I really appreciate the excellent service and the great experience every time. I highly recommend Marino to anyone looking for their next vehicle! 🚗👏
customer service skills is spectacular!! very professional and considerate of customers and there situations i would recommend everyone to go to this dealership they are very straightforward and straight to the point
Jose opened the doors for us as if we were family. We drove to the Chevy Marino next door, where I bought my 2024 GMC AEV. I love it! 🖤❤️
I have never had better customer service in my life! Tony Marino, JC Alvarado, and the entire staff were beyond professional and extremely helpful to help me find my favorite Jeep ever. I will refer my friends and family to only go to Marino when they are in need of help for a vehicle or help with their vehicle!!
This dealer rocked it. Very professional all around and easy to work with. Made my truck buying process enjoyable. Thank you Chris and Vlad for answering all our questions and making it stress free. Awesome job! Highly recommended.
When purchasing a new 2027 Chevrolet Equinox, from Marino Chevrolet, I found all the staff were great to work with, especially the sales consultant, Victor Aviles. Victor was absolutely fantastic. He very patiently worked with me through all of decisions I had to make, made sure that all of my many questions were completely answered and that I understood how to use all of the features of the new Equinox before I made the purchase.
I left the dealership absolutely confident that I made the right choice, both in my choice of vehicle and dealership. Purchasing a new vehicle from Marino ... Read More Full review text opened.Google - Oct 14, 2026
When purchasing a new 2027 Chevrolet Equinox, from Marino Chevrolet, I found all the staff were great to work with, especially the sales consultant, Victor Aviles. Victor was absolutely fantastic. He very patiently worked with me through all of decisions I had to make, made sure that all of my many questions were completely answered and that I understood how to use all of the features of the new Equinox before I made the purchase.
I left the dealership absolutely confident that I made the right choice, both in my choice of vehicle and dealership. Purchasing a new vehicle from Marino Chevrolet was simply a fantastic experience.
I’m now enjoying the my new Chevrolet Equinox and I’m looking forward to working with Mariano Chevrolet for years to come, to care for the my new ride.
I highly recommend Mariano Chevrolet to anyone looking for a new vehicle.
JC was very helpful and efficient! He made the process very smooth and stress free. We appreciate his expertise and all of his help!
We had a great experience at Marino! JC was so helpful and made our experience super smooth! We also met Tony Marino—such a nice guy!
JC was extremely helpful and knowledgeable throughout the entire process of purchasing my Jeep! He made the experience smooth and easy, answered all my questions, and made sure I felt comfortable with my purchase. I highly recommend JC to anyone looking to buy a vehicle. Thank you for the great customer service!
Marino’s is the BEAT DEALERSHIP & Service Center in all the Chicagoland! Honoring Breast Cancer Awareness Month and all! 💕 Thank you for always taking care of me and my Blue Jeep Renegade (aka Bluey) 💙
Went into Marino looking for something within my budget, and Anna and JC went above and beyond to help me. Great customer service very professional and I would definitely recommend coming here. In love with my purchase thank you guys so much!!
Anna and Jc Alvarado were very helpful to help me get the best deal . They are very professional and will recommend them 100% .
Can I believe how nice the dealership was to me? I would recommend this dealership to everybody. I left my phone at the dealership, and they were kind enough to have somebody bring it to Evergreen Park, which was 45 minutes away.\n The truck I bought. It may not be perfect but is the most beautiful thing in my eyes I've ever had. Thank you so much for all your help
Love this dealership!! Love working with Lauren Marino and JC! Easiest car buying process! Will only ever buy my cars from Marino!
Loving my new jeep ! Second car I get from JC ! Thanks to him and the team ! JC always willing to help and get you wat you really need ! Definitely recommend him to the fullest ! Thanks JC ! !
Marino is great! They are attentive and great to work with.
Everyone at the dealership has the same vision and wants to help in anyway they can. Pleasant experience would recommend to anyone looking for a car
Always trying to help you ! With wats best for you ! Especially ! JC !! Always tend to help you out on wat you really need !
Dan was outstanding. We connected on our preferred vehicle specs, our communization preferences and target cost. He went to work and the first time we met him in person was when we bought the Jeep (that matched all of our requirements!!). Highly recommend Marino Jeep and Dan in particular. Would definitely buy another vehicle through both!!
Marino Chicago offers a great buying or trade in experience ,agents are professional and very knowledge , highly recommended
Marino Chicago its a great dealership to do business with it , agents are professional and very knowledge ,highly recommended !
My wife and I went in to find a used car and trade in. We had a Jeep we wanted to look at so I mentioned it to Abdul as he greeted us at the door. He said we can do that but then asked what are we really looking for in a vehicle. We ended test driving 4 vehicles of different sizes and picked the best for us. No pressure put onto us. He answered all our questions. He made us very comfortable. Our whole experience was enjoyable and non pressured. We are very happy with our selection.
Very disappointed with the service department’s customer service.
I have been trying since this morning to make an appointment with the service department, and I still have not received a return phone call. I have questions about my vehicle that I need answered by an actual service representative before I waste my time bringing the vehicle in.
Instead, I keep getting directed to an AI/computer system. I don’t want to communicate with a computer—I need to speak with a human being who can answer my questions.
If this is how they handle customers who are trying ... Read More Full review text opened.Google - Sep 30, 2026
Very disappointed with the service department’s customer service.
I have been trying since this morning to make an appointment with the service department, and I still have not received a return phone call. I have questions about my vehicle that I need answered by an actual service representative before I waste my time bringing the vehicle in.
Instead, I keep getting directed to an AI/computer system. I don’t want to communicate with a computer—I need to speak with a human being who can answer my questions.
If this is how they handle customers who are trying to bring their vehicle in for service, that is very frustrating. I’m sharing my experience because people should know what kind of customer service they may receive when trying to contact the service department.
JC Alvarado de marino es un excelente ejecutivo de ventas me respondió todas mis dudas excelente servicio.
I decided to buy out my leased 2023 Pacifica. JC and team made the transaction easy. I always enjoy working with the Marino team.
I had an excellent experience with Frank, Mike and Gabriel. I was treated with respect, and I felt that my business mattered to them. Glad to be a part of the Marino family!
There is a rep who ran my credit several times and I only authorized 1
It was a great experience with Marino, Chris Jeep and I met JC. I bought my ram 1500 happy for the new purchase.
Absolutely Fantastic team. Although I had purchased my jeep elsewhere (and I had several issues with it ) the marino service, was always excellent in helping me get back in the road in a timely manner, so when it came time to trade in my lease I wanted to come to start my car buying journey here.
Let me say there was no need to go anywhere else. I had the pleasure of working with JC Alvarado who not only found me my perfect vehicle but made the experience fun while, addressing all questions and needs, And on the finance side ... Read More Full review text opened.DealerRater - Sep 25, 2026
Absolutely Fantastic team. Although I had purchased my jeep elsewhere (and I had several issues with it ) the marino service, was always excellent in helping me get back in the road in a timely manner, so when it came time to trade in my lease I wanted to come to start my car buying journey here.
Let me say there was no need to go anywhere else. I had the pleasure of working with JC Alvarado who not only found me my perfect vehicle but made the experience fun while, addressing all questions and needs, And on the finance side Craig and Roberto, who got me where I needed to be in a smooth fashion.
Whole experience was excellent and felt like I was dealing with friends through the whole process. I will continue to refer anyone interested in dodge or jeep to them, and highly encourage anyone in the market to make them a destination.
Courteous and knowledgeable, willing to go above and beyond to get the deal done. Would highly recommend.
JC was awesome! He helped me get a brand new car that I wanted and made the process very easy!
This is my fourth vehicle with Marino Chrysler Jeep Dodge, and I couldn’t be happier with my experience every time. I always recommend them to my family and friends because of the great people and excellent service. A special thank-you to JC and the management team for always taking care of me and my family. I truly appreciate their hard work, professionalism, and dedication. They always make the process smooth, comfortable, and enjoyable. Thank you again for the outstanding service! I look forward to working with you again in the future.
Dave is a great sale guy and chill. Would highly recommend working with him.
Super
I have been back at this dealership so many times to purchase a car. I leave happy every single time. Thank you Roberto, Leo, and Carlos.
EVERYONE was helpful and worked effortlessly to make sure the sale process was as smooth as can be. Dan has always been great and helped me with all my car purchases. I always recommend Dan to everyone I know.
Best car purchase ever. Marino Chrysler Jeep Dodge has an incredible team ready to help you buy your next car. Super transparent, and they definitely put the customer needs first!!! Make sure you ask for Dan in Sales, and Roberto in Finance. Will be back to purchase my next car with them!
I will never step foot in here again. I was new to car buying, haven't look at a dealer in 20 years. Was buying cash looking for Jeep Wrangler.
These slimy guys let me look at 3 hybrid Jeep Wranglers without ever telling me there is a recall because the engines and cars spontaneously light on fire.
Thankfully the next honest dealer told me about the recall and I paid cash for my dream car with a great sales team in the suburbs.
Now Marino won't even get mechanic servicing out of me, despite being my closest Jeep dealer in ... Read More Full review text opened.Google - Sep 12, 2026
I will never step foot in here again. I was new to car buying, haven't look at a dealer in 20 years. Was buying cash looking for Jeep Wrangler.
These slimy guys let me look at 3 hybrid Jeep Wranglers without ever telling me there is a recall because the engines and cars spontaneously light on fire.
Thankfully the next honest dealer told me about the recall and I paid cash for my dream car with a great sales team in the suburbs.
Now Marino won't even get mechanic servicing out of me, despite being my closest Jeep dealer in the city, because I am convinced their team will not be honest.
Go elsewhere.
Good thank you
Continued to run credit long after leaving dealership
We are very thankful to Abdul to help us to find the best car for me and my husband. He was so kind, patience, understanding and we appreciate his honest opinion. And that’s why we bought 2 cars. Also, Mr. Mel-the general sales manager and Mr. Alex-Finance manager was very helpful to make everything easy for us and smooth. Over all great people and services.
(Translated by Google) JC Alvarado gave us excellent service (Original) JC Alvarado nos dio un excelente atención
Treated us like family and answered all the questions we had asked.
Abdul was amazing, he was patient, informative and helped me select exactly what fit for my family.
Awesome customer service, Juan Carlos made leasing my vehicle a breeze. Truly was an effortless experience. Would highly recommend.
Everyone at Marino's has made buying a car a good experience. Jose, Frank and Roberto have always gone beyond to make us feel welcomed and have gone out of their way to treat us like family. I encourage anyone wanting a jeep to get one here. Build a lasting legacy with people who care about you and your experience.
Great service thank you JC for the help for service happy with you and the team Marino
Review ⭐️⭐️⭐️⭐️⭐️ Absolutely amazing customer service and excellent work with the JC. The attention to detail and care provided was outstanding. I truly appreciated the professionalism, kindness, and exceptional service. Highly recommended
Bought a Jeep Moab 392 here after a bad set of experiences elsewhere. The entire staff was excellent and made it a smooth process. Sales manager, service manager, finance manager all top notch. Big thanks to Joe Turner for going through the whole process with me and making it easy.
The service and attention to detail is unmatched. They made the transaction seemless. This is the second vehicle I've purchased from Marino Jeep and each time they exceed the standard.
Excellent service; everyone was very friendly, and they were able to get what I was looking for
At this point of our lives, we can consider a Marino Family! ☺️ We got a Jeep Compass 🧭 about 3 months ago and Two days ago a Dodge Ram 2500 We like to thank a lot to J.C. and all his team for helping Us! Thank you Marino Chrysler Dodge Jeep Ram!!!!!!
Don’t ever get your car serviced here. Email will be sent to Paul and Bob in the service department regarding this matter.
If my Jeep needs something done, I know I can trust the service folks at Marino to get it done correctly. They're honest about what's needed and won't try to add some additional xx just to upsell you. I appreciate that they'll go the extra mile (pun intended) for me.
I had a wonderful experience Alec and Carlos were amazing as well as everyone there were so welcoming. I got an amazing deal on my BMW x6 Awesome customer service.
I’ve bought multiple cars from Marino for myself and my family, and they’ve all been through J.C. He always does a great job finding the right car with the options you need, even the ones you forgot you wanted.
I had to bring my kids with me to finish the deal, and J.C. was ready with crayons, coloring books, and even an Elsa figurine. He really went out of his way to make the whole deal as smooth as possible.
They have a great culture all around, and once again, I had a great experience with ... Read More Full review text opened.DealerRater - Sep 1, 2026
I’ve bought multiple cars from Marino for myself and my family, and they’ve all been through J.C. He always does a great job finding the right car with the options you need, even the ones you forgot you wanted.
I had to bring my kids with me to finish the deal, and J.C. was ready with crayons, coloring books, and even an Elsa figurine. He really went out of his way to make the whole deal as smooth as possible.
They have a great culture all around, and once again, I had a great experience with J.C. and everyone else at the dealership. Thanks again!
Great car buying experience overall. Anna did great.
We absolutely love our new truck! JC and the folks here know what they are doing. Thanks JC and team Marino.
JC was quick to respond and straight to business. He make the numbers work. The man’s not playing around.
The professionals at Marino are both knowledgeable and friendly. The car buying process was extremely smooth from beginning to end. We were extremely satisfied.
Had a great experience everyone was very helpful didn’t have any issues with any questions I had
JC was very knowledgeable and helpful with this being my first time buying from a dealership! Will definitely be recommending to anyone who’s looking to make their big purchase!
My friends and family have always recommended JC Alvarado, and now I understand why! I’m extremely happy with the service he provided and truly grateful for all his help in making my purchase of a brand-new vehicle possible. Thank you so much, JC, for your time, attention, professionalism, and for making the entire process so easy and comfortable. You definitely deserve 10 stars! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ I will always recommend JC and the Marino family to all my friends and family. Thank you again for everything! I’m very happy to be part of the Marino family!
This was my first time purchasing a vehicle from Marino Chrysler Jeep Dodge, and I can honestly say I understand now why my entire family has always referred me to them. Every time I heard their recommendations, one name always came up—JC Alvarado. They told me so many great things about him, and now I can truly say they were absolutely right!
I never imagined that I would be able to purchase a brand-new vehicle, but JC made it happen. He helped turn my car dream into reality! From beginning to end, his professionalism, great personality, and dedication made ... Read More Full review text opened.DealerRater - Aug 28, 2026
This was my first time purchasing a vehicle from Marino Chrysler Jeep Dodge, and I can honestly say I understand now why my entire family has always referred me to them. Every time I heard their recommendations, one name always came up—JC Alvarado. They told me so many great things about him, and now I can truly say they were absolutely right!
I never imagined that I would be able to purchase a brand-new vehicle, but JC made it happen. He helped turn my car dream into reality! From beginning to end, his professionalism, great personality, and dedication made the entire process easy, fast, and stress-free.
Thank you, JC, for taking such great care of me and for making this experience so special. I truly appreciate everything you did. I’m proud to be part of the Marino family! 🚗🎉
Very helpful, nice lineup, were able to help me strike a reasonable deal with a vehicle I love.
I keep coming back to this site because I always receive the best attitude and experience. I’m very clear about what my budget allows and what I need out of the vehicle and experience. I absolutely love that I can come back and see the same people and not deal with high employee turnover. There’s comfort in knowing I’m seeing the same faces, build trust and understand each other.
This dealership is amazing. I have never bought a car from a better dealership and I have purchased plenty of cars. Mike Gonzalez is so wonderful and knowledgeable and professional. I would recommend Marino Dealership 100% EVERYTIME.
Highly recommend working with JC if you’re in the market for a vehicle! Thank you for helping us find the perfect vehicle at the perfect price.
JC and the entire team at Marino were great to work with - can’t recommend them enough!
I had a wonderful experience purchasing my new car. JC was knowledgeable, kind, and incredibly helpful throughout the entire process. I never felt pressured and felt confident that I was making the right decision. JC made the experience easy and enjoyable, and I would definitely recommend working with JC to anyone looking for a new vehicle!
Pleasant, professional shopping experience. Anna and Frank made a great team. Guided me through the process for a quick and easy purchase.
Bob Whiteman and Carlos Marino - awesome Dudes
I called 3 or 4 Jeep dealerships to find the EXACT Steel Blue Grand Cherokee I wanted. I found one here and the sales team worked their magic to get me the best price. Our Sales Associate, Anna, kept everything running smoothly with my trade and purchase, being mindful of our time since we had our son with us. I couldn’t be happier with my new car and highly recommend the team, especially Anna, when purchasing a new or used car. Thank you again for all of your hard work!! We love it !!
I received outstanding service from JC. He answered all my questions and provided a detailed tour of my new Jeep. No question went unanswered. I’ll add JC is compassionate about the product and the integrity of the dealership. I received important follow up emails and texts about my service and potential questions. I highly recommend Marino CDJ!
Great dealership, honest staff, excellent service, no pressure, and a smooth, enjoyable car-buying experience overall.
Always a pleasant experience.
Buen servicio, buena actitud, te ayuda en buscar la forma de conseguir lo que quieres
(Translated by Google) 1000% recommended! The vendor, Jose, was very kind and we got the car we wanted. (Original) Recomendado 1000% el vendor jose muy amable conseguimos el carro que deseabamos
I enjoyed my experience at this dealership. The salesman was helpful, understanding and
I’ve always had a great experience, either leasing or purchasing a car with Marino Chrysler Jeep Dodge.
Confirmed they had the car I wanted to check out and test drive. Our salesperson was very professional and was able to answer all our questions.
Great experience, left happy! Thanks
Anna S Awesome
Anna S was a great help!
JC was absolutely amazing. This was my first car buying experience and he made me feel very comfortable. He's very informative and knows what he's doing, I 100% will be recommending him to everyone i kno
This was my first experience purchasing a new car, and I honestly couldn’t have asked for a better one.
At first, I was simply browsing the dealership lot to see what they had available. I wasn’t planning on purchasing a car that day, and one thing I really appreciated was that I didn’t feel bombarded by salespeople. That gave me the freedom to look around and take my time.
As I was leaving, Jose greeted me with a smile and asked me one simple question. I gave him my honest answer: I was just browsing, and what ... Read More Full review text opened.DealerRater - Aug 16, 2026
This was my first experience purchasing a new car, and I honestly couldn’t have asked for a better one.
At first, I was simply browsing the dealership lot to see what they had available. I wasn’t planning on purchasing a car that day, and one thing I really appreciated was that I didn’t feel bombarded by salespeople. That gave me the freedom to look around and take my time.
As I was leaving, Jose greeted me with a smile and asked me one simple question. I gave him my honest answer: I was just browsing, and what I was looking for wasn’t available at that location.
We went inside, and Jose searched the database to see what might be available elsewhere. Not only did he find what I was looking for, but he made the entire process feel easy and comfortable. We drove to a different lot, where I saw the vehicle in person and immediately liked it.
During the test drive back to the dealership, Jose explained many of the vehicle’s features and went over the things I had told him were important to me. More importantly, he listened. I shared my story about why I was currently without a car, and he understood what having a vehicle again would mean for me.
The closer we got back to the dealership, the more I started feeling that this was mycar. Jose understood that this purchase was about more than simply buying a vehicle. It was about the positive impact it could have on my life.
I almost didn’t take the car. I needed a few minutes to myself, so I went for a short walk and really thought it through. When I returned to the dealership, I asked for Jose, and we both had a good laugh.
What stood out most to me was Jose’s patience and empathy. He didn’t feel like the stories I’ve heard of a salesman pressuring in trying to make a sale. He felt more like a friend giving me his honest opinion and helping me make the right decision for myself.
Even after the purchase, Jose followed up with a courtesy call the next day to make sure I was truly happy with my decision. That meant a lot to me.
Now, a few days into driving my new car, I have absolutely no negative thoughts or doubts about my purchase. I’m genuinely happy with my decision and totally looking forward to all the new adventures and memories I’ll be driving into.
Thank you, Jose C for making my first new car experience such a positive and memorable one!
